Privacy Policy

Privacy Policy

Effective Date: August 4, 2025

This Privacy Policy outlines how personal information is collected, used, and protected when visiting this website or booking vocal coaching services. By using this site, users agree to the practices described below.

1. Overview
This website is owned and operated by a professional offering online vocal coaching and performance content. Vocal coaching services are intended for adult clients aged 18 and older. Website content may be suitable for a general audience.

2. Information Collected
The following personal information may be collected:

  • Name

  • Email address

  • Phone number

  • Payment details (processed via Stripe)

  • Optional information shared during booking (such as session goals)

3. Collection Methods
Personal information may be collected through:

  • Website forms

  • Booking and scheduling tools (Acuity Scheduling via Squarespace)

  • Payment processing platforms (Stripe)

  • Voluntary sign-ups for email notifications

4. Purpose of Collection
Collected information may be used to:

  • Schedule and deliver vocal coaching sessions

  • Process and confirm payments

  • Respond to inquiries and provide customer support

  • Notify subscribers when new session times are available

5. Email Communications
Email addresses are added to a mailing list only when explicitly requested by the user. MailerLite is used for managing subscriptions. In accordance with best practices, a confirmation email may be sent to verify consent. Users may unsubscribe at any time using the link provided in each email.

6. Cookies and Analytics
This website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on the user’s device to support functionality and analytics.

Google Analytics may be used to collect anonymized data such as browser type, device information, and pages visited. This information is used solely to improve site performance. Cookies can be disabled or cleared through browser settings.

This website may also include embedded content (e.g., YouTube videos). Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly. These third-party services may collect data, use cookies, or track interactions. For more information, please refer to YouTube’s privacy policy.

7. Sharing of Information
Personal data is shared only with trusted third-party service providers as required to operate the site and deliver services:

  • Acuity Scheduling (session booking)

  • Stripe (payment processing)

  • MailerLite (email list management)

  • Google Analytics (site analytics)

These platforms process data on behalf of the business and do not use it for unrelated purposes.

8. Data Retention
Personal data is retained only as long as necessary to provide services and meet legal or business obligations. Users may request the deletion of their personal information at any time.

9. User Rights
Depending on jurisdiction, users may have the right to:

  • Access their personal data

  • Request corrections or updates

  • Request deletion of personal data

  • Withdraw consent for email communications

To exercise these rights, email contact@bethanyhickman.com.

10. Age Restriction
Vocal coaching services offered through this website are intended for individuals 18 years of age or older. While the website’s content may be appropriate for a general audience, personal information is not knowingly collected from individuals under 18.

11. Data Security
Secure third-party platforms (such as Squarespace, Stripe, and MailerLite) are used to process and store data. While no online platform can guarantee complete security, these providers use industry-standard measures to safeguard information.

12. International Use
For users accessing this website from outside the United States, please note that personal data may be transferred to and processed in the United States. Continued use of this site constitutes consent to such data transfers.

13. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

14. Contact
For questions about this Privacy Policy or to request access, correction, or deletion of personal data, please email contact@bethanyhickman.com.