Terms and Conditions

Terms and Conditions

Effective Date: August 4, 2025

These Terms and Conditions govern the use of this website and the vocal coaching services offered. By booking a session or accessing content on this site, users agree to the following terms.

1. Overview
This website is owned and operated by a professional offering online vocal coaching and performance content. Coaching services are delivered virtually and are intended for adult clients aged 18 and older.

2. Services
Private vocal coaching sessions are conducted online via scheduled video calls. Sessions are personalized based on the client’s vocal development goals and take place at the selected booking time.

3. Booking and Payment
Sessions are booked through this website using Acuity Scheduling (via Squarespace). Payment is required at the time of booking and is processed securely through Stripe. Clients are responsible for entering accurate contact details and selecting the correct time zone.

4. Cancellations and Rescheduling
Clients may request to reschedule a session by providing at least 48 hours’ notice.

  • Rescheduling is not guaranteed for notice given under 48 hours.

  • Missed sessions or late cancellations are non-refundable.

  • No refunds are offered after a session is booked.

5. Communication
Session details and updates may be sent via email. It is the client’s responsibility to check for confirmations or changes, including reviewing spam or junk folders as needed.

6. Client Conduct
Clients are expected to be punctual, prepared, and respectful during all sessions. Disruptive or inappropriate behavior may result in early termination of the session without refund.

7. Recordings and Materials
Sessions are not recorded unless mutually agreed in advance. Clients may not record or distribute any part of a session without prior written consent. Any materials shared are for personal use only and may not be copied, shared, or repurposed.

8. Intellectual Property
All instructional content, exercises, and materials provided during sessions or through this website are protected by intellectual property laws. These materials may not be copied, recorded, distributed, or reused without prior written permission.

9. Disclaimers and Limitations of Liability

  • Results from vocal coaching vary based on individual effort, experience, and consistency.

  • Services do not constitute medical, therapeutic, or psychological treatment.

  • No liability is assumed for technical issues, interruptions, or third-party platform failures (e.g., Stripe, Zoom, Squarespace).

  • Total liability, if any, is limited to the amount paid for the most recent session.

10. Governing Law
These Terms are governed by the laws of the State of Tennessee, United States. Any disputes will be subject to the jurisdiction of Tennessee courts.

11. Updates to These Terms
These Terms and Conditions may be updated periodically. Continued use of this website or services after any changes are posted constitutes acceptance of the updated terms.

12. Contact
For questions regarding these Terms, email contact@bethanyhickman.com.